Once we receive the devices at our warehouse we conduct our receiving process. All devices are matched with the packaging list and inspected to ensure no damages have occurred during the shipping. Every unique ID on the devices is scanned through our system and that ID is track throughout our entire process.
Through our evaluation process each device will undergo Data Erasure. Every single device on our system will generate the serial number, capacity, and any other information on the device. Our system will reinstall the latest version of IOS onto the device utilizing NIST SP 800-88 standards or DOD3Pass depending on the device type, ensuring your data has been erased properly. After the data is cleared, each device will have a certification of data destruction.
Our dedicated account manager will guide you through each step of our entire process with
status updates of device processing from the time of trade-in to each step of the cycle.
During our evaluation period, we will conduct high-quality images of devices received showing any cosmetic flaw details that provides full transparency and maximize recovered value. Our audit will grade the devices based on wear, tear or any defects it may have on our scale of grades.
Based on the evaluation of cosmetics and functionality of each individual device, we will conduct an audit report that includes the serial number, device type, condition and total value access.
We will send the audit report to you and schedule a call to finalize the report, payment and address any questions.
The devices are then packed in consumer ready packaging and placed in our inventory, eventually these products are sold wholesale through the secondary used global market.
We’re here to build relationships by providing full transparency throughout the services we provide.